Thank you for your purchase and choosing Trieco luminaires. TRIECO(HUIZHOU)CO.,LIMITED warrants THREE(3)years or FIVE(5)years of manufacturing defects in material and workmanship as stated below from the date of purchase.
Within the warranty time(since the date of purchase), if the product is determined to be defective, Trieco will repair or replace the product for free, Trieco will bear the freight cost for warranty claims.
The rest of lifelong beyond the warranty time(since the date of purchase), Trieco will help to repair the product, the incoming and return freight shall be for the Buyer’s account.
This warranty does not cover abuse, cosmetic damage, or damage due to acts of misuse, negligence, or modification to any part of the product. This warranty does not due to damage of failure to follow directions regarding operation of the product and does not cover connection to improper power supply, or attempted repair by anyone other than a facility authorized by Trieco to repair the product.
This warranty specially disclaims any damage done to user equipment. In no event shall Trieco be responsible for removal or reinstallation of any product. This warranty is only given to the original purchaser
and may not be assigned or transferred to anyone else. It is the purchaser’s obligation to retain proof of purchase document(s) which shows the date of purchase.
Notify Trieco of the complaint. After the complaint, any defective component & product is returned to the Trieco test in Trieco laboratory. Only defects confirmed by Trieco Lights laboratory leads to compensation.
Trieco (Huizhou) Co.,LTD
Add:4FL |Building# 3|No.38 Shihua RD West | Huiyang | Huizhou | 516083